Subscription Policy

Initial Order
Your first subscription order follows our regular cancellation rules.
If you cancel within the allowed timeframe and the order hasn’t been fulfilled, we can refund it. After this window, the Initial Order becomes non-refundable.

First Renewal
The first automatically created renewal after your initial order is always non-refundable, even if it hasn’t shipped yet.

Future Renewals
All later renewals are non-refundable.
Cancelling your subscription only stops future orders — not orders already created.

Cancellation
You can cancel anytime, but existing orders (Initial, First Renewal, or later renewals already created) remain active and will be processed.

Signed Up by Mistake
If you subscribed by mistake, notify us within the same cancellation timeframe as your Initial Order.
We can then cancel the subscription and refund the Initial Order (if not fulfilled).
After this timeframe, existing orders remain non-refundable